Tako - Status Page

All systems operational

This is the status page for Tako. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.


If you experience any issue, please reach out to https://discord.gg/tako for faster issue escalation or via email at [email protected]. Thank you!

Database Server - Operational

WhatsApp Server - Operational

Email Server - Operational

Payment Gateway

Operational

Topup → GoPay - Operational

Recent notices

25 June 2024

24 June 2024

Payment Gateway Down
  • Resolved
    Resolved

    Payment gateway is now back to normal, topup or cashout can be done now!

  • Investigating
    Investigating

    Payment gateway is currently facing a problem, top up or cash out might not be possible right now!

23 June 2024

22 June 2024

21 June 2024

Database is Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Database is up, we are still monitoring the service, however there's possibly a downtime soon if we decided to migrate it.

  • Identified
    Identified

    We are experiencing DDOS attack right now, our site is working normally, but our Database server is currently down, please stand by until we fixed this issue.

AI is Experiencing Problem
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Mediashares that are waiting to be filtered with AI may experiencing significant delay until it'd be played. We recommend not to activate "Activate AI Filter" settings under the Filter/Moderation page on your dashboard.

20 June 2024

Website May Experiencing Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Our server has experiencing slow down issue caused by external CDN, services are run normally but may experiences slow down in some part.

Database is Slowing Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident. Any services using database service will get degraded performance.

19 June 2024

Database Maintenance
  • Completed
    19 June 2024 at 9:04 PM
    Completed
    19 June 2024 at 9:04 PM

    Maintenance completed! All Tako services can now be accessible

  • In progress
    19 June 2024 at 8:00 PM
    In progress
    19 June 2024 at 8:00 PM
    Maintenance is now in progress
  • Planned
    19 June 2024 at 8:00 PM
    Planned
    19 June 2024 at 8:00 PM

    We are planning for a maintenance to our database to improve performances, please wait until our system stable to be used again. All services depends on our database system will be shutdown on maintenance period.

Show notice history